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FAQ
SquirrelStop® Frequently Asked Questions
If the information below has not helped you solve your problem, contact Contech Customer Service at 1-800-767-8658, or email us.
My SquirrelStop did not have a birdfeeder in the box.
As noted on our website and on the SquirrelStop box itself, a birdfeeder is not
included with the SquirrelStop. Many of our customers already have a birdfeeder
they are trying to protect. But if you're trying to pick one to use with the SquirrelStop
you should look for something lightweight whose feed openings are not particularly
large. We do not recommend using an open tray style feeder with the SquirrelStop.
You don't want seed flying every time the SquirrelStop spins!
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Why is the battery door on the SquirrelStop so hard to open?
The battery door is screwed into the SquirrelStop for a couple of reasons:
1. You don't want the battery door to fly off as the unit is spinning.
2. It's securely fastened to be sure the unit is weatherproof.
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What kind of birdfeeder should I use with the SquirrelStop?
Look for a lightweight birdfeeder whose feed openings are not particularly large.
Keep in mind the maximum weight for the feeder and seed is ten pounds.
We do not recommend a tray style feeder. You don't want seed flying every time the
SquirrelStop spins!
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Can I change the amount of time that the SquirrelStop spins?
The spin time is not adjustable. It may take several rotations to convince the squirrel
to jump off and then the SquirrelStop slows to a stop over the next 30 seconds.
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Will the SquirrelStop hurt the squirrel?
The SquirrelStop will not hurt the squirrel. All of our products are designed to
be both effective and humane. Please remember every environment is different and
if your feeder is hanging over a cliff or very sharp rocks then the chances are
the SquirrelStop won't hurt the squirrel but the landing might. Please hang your
SquirrelStop responsibly.
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